Southampton is the busiest part of our patch. We are based on Cutforth Way in Romsey, a straight run down the A3057 or the M271, so getting into Shirley, Millbrook, Freemantle, Portswood, St Denys, Bitterne, Woolston, Sholing and the city centre is routine rather than a special trip. That matters when a drain is backing up on a Sunday evening and you need someone who knows which way the traffic is going.
The phone is answered around the clock, including nights, weekends and bank holidays. When you ring, you will get an honest answer about when we can be with you rather than a booking slot invented to hold your business. If we are already on a job in Woolston and you are in Bassett, we will tell you that.
Fourteen years working these streets means we have seen the same Southampton drainage problems again and again: shared Victorian runs behind terraces, student HMOs putting four times the normal load through a single 100mm pipe, and 1930s clay pipework under back gardens that has quietly cracked and let roots in. We turn up expecting those, not surprised by them.